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Plastic Cards Plastic CArd Factory - Terms of Use Plastic Cards

Terms AND CONDITIONS

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING THIS SITE, AND PAGES THEREOF, AND BY USING THE PLASTIC CARD FACTORY SERVICE YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS BELOW AND ANY STATEMENT ON ALL WEB PAGES OF THE PLASTIC CARD FACTORY WEBSITE. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, DO NOT ACCESS THE SITE, OR ANY PAGES THEREOF, OR UTILIZE THE PLASTIC CARD FACTORY’S SERVICES AND INFORMATION.

Proofs: Mandatory on every order before production can begin. Each signed proof becomes a legal binding agreement of copy as is. Pre-production proofs must be signed, dated and returned via facsimile or email. Once the proof is approved and print production commences, we cannot cancel the order or provide a refund.

Print Method: Every plastic product order is manufactured either by offset printing or screen printing. We reserve the right to determine the appropriate printing method without approval by the customer.

Production: Production will start when all of the following are met: all print-ready artwork is uploaded, full payment is received or other suitable mutually acceptable payment arrangements have been made and when the signed proof is received either by facsimile or email. Production turnaround for orders and/or proofs that are approved after 12pm Noon EST is counted starting the next business day. While we take careful measures to meet your target finished date, unforeseen delays in delivery services, breakdown of equipments, illness, inclement weather and other unforeseen occurrences may impact our ability to meet your deadline. We will not be held liable for any damages, claims, injuries and or losses or for any other reason what so ever in the purchase of plastic cards, printed, and or unprinted media of any type. All cards are shipped, delivered and received as is and the transaction will be considered complete.

Delivery & Shipping: Delivery times will be determined by the customer before the start of production. If a rush service is desired it will be made known at that time. All delivery dates will be noted on the order/purchase order. Production starts after a signed proof has been received via facsimile or email. All orders are shipped from our factory in Florida via standard USPS unless otherwise noted on your purchase order. Please make sure that your method of shipping and ship date coincide with the delivery date you noted on your purchase order. Any and all changes desired regarding the ship to address or shipping method must be submitted in writing and received via facsimile or email. Once your order is given to the specified carrier for delivery it becomes the customer’s property. Any claims for lost or damaged property must be filed with the carrier directly by the customer. Please note that the transit time for shipping is ALWAYS additional to the production turnaround time and it is therefore advised that this be taken into account when placing an order. In any event Plastic Card Factory, Inc. is not liable for any product delivery and for any damage, losses, injuries and claims.

Artwork: Every order is allotted 1 hour of free design. Any orders that require more than 1 hour will incur a $55 per hour additional charge. An email quotation of your job will be sent to you prior to proceeding with your design. If the charges amount to or are less than an additional $55 you will not be notified. You will have the option to modify your art design in order to avoid any additional charges. All artwork can be uploaded directly to us by utilizing The Upload Artwork Web Page. Please refer to the artwork guidelines on This Graphic Design Templates Page before you upload your design.

Pricing: Pricing and product offerings can change at any time without notice.

Promotion Rights: The Plastic Card Factory maintains the right to use any item it manufactures in any promotion and collateral materials.

Calendar Holidays: Production schedules are made excluding Saturdays, Sundays and holidays. These days are NOT included when calculating the turnaround time for your order. If a special instance occurs it will need to be indicated in advance on the purchase order.

Over and Under-runs: Due to the variability of our standard printing requirements, we maintain the right to ship 5% over or under the quantity requested on screen printed orders and 10% on offset orders. The bill will be pro-rated and will be considered as a complete order. If an exact quantity is desired, we will comply for a surcharge of 5% of the total order on screen printed jobs and 10% on offset jobs. If you will accept under's but NO over’s we will complete your order as such for an additional charge of 3% on both offset and screen printed jobs.

Ruler Scales: Customer will comply with a 1/32 variance on ruler scales. These are not exact instruments, and should not be used as such. Inches and centimeters on the front are standard. Engineering and Architectural scales are available at no additional cost but must be noted on the purchase order.

Contractual Precedence: Terms and conditions as printed on our quotations will apply to the production of all products and will supersede the terms and conditions on our customer’s purchase orders.

Payment Terms: Payment is required at the time you place your order. We accept checks, Master Card, Visa and Discover Card. If paying by check your order will not begin until the check has cleared our bank. Payment terms are possible once a credit check has been performed and is deemed satisfactory by us. If accepted your terms will be Net 30 days from the invoice date.

Cancellations & Refunds: Due to the custom nature of the type of product we manufacture, no refunds will be granted once we begin your order, unless authorized by us. Any refunds given will be at the sole discretion of our company. No partial refunds will be given for work not completed.

Labeling: Made in USA logo available upon request.

Personalization & Numbering: Both are available add-ons. See our pricing table located next to every product in the catalogue.

Self Personalization: If you plan to enhance your card order by encoding on a magnetic strip, embossing, typing or writing on a panel. Please notify our factory prior to the start of your job. We want to ensure the appropriate materials are used.

Ink Matches: Color Swatch Match: No guarantees of color relative to processes not within our control, such as customer monitors, color print outs, supplied printed samples, etc. We accept no responsibility for color variations between submitted images and the actual artwork or product they represent.

Pre-Production Proofs: Indemnification: All material provided to the Plastic Card Factory whether it is copyrighted, patented, trademarked or is intellectual property, is assumed to have the proper authorization needed to be reproduced. The customer acknowledges that they are the legal owner and/or licensee of all submitted artwork and relinquishes the Plastic Card Factory of any legal liability related to copyright violation and/or infringement.

Gang Run Pricing: We are able to group multiple orders together in order to lower your total cost. Contact our factory directly for a price quote.

Samples: Sample products are available at no charge.

Returns: Any claims for refunds are at the sole discretion of the Plastic Card Factory. In order to be considered, returns must be made within 30 days of receipt of goods. A factory return authorization number must accompany the return request. The Plastic Card Factory is not responsible for any loss of revenue or any other losses associated with a customer’s intended use of the ordered materials.

Special Packaging: Contact the factory for pricing.

In-between quantity pricing: Order quantities that fall between our designated amounts will be billed at the preceding quantity’s price.

 

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